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Refund Policy

Please be aware that due to the nature of my services that all sales are final. I want to ensure your complete satisfaction with my offerings, and to achieve this, I encourage you to thoroughly explore the details of my services before making a purchase.

If you have any questions or concerns regarding my services, feel free to reach out to me via email at erica@crosscosalon.com or by setting up a free discovery call on the "SCHEDULE" page. I am here to assist you and provide any necessary information to help you make an informed decision.

Cancel/Reschedule Policy

Your appointment is important to me, and I want to ensure I can provide the best service possible. If you need to cancel or reschedule, kindly provide at least 48 hours' notice via phone call at 214-612-7677 to avoid a 50% service fee. In the event of no notice, the full service amount will be charged.

I appreciate your understanding and cooperation. Life happens, and I'm here to work with you. If you have any questions or need assistance, please don't hesitate to reach out.

How Do I Know Which Option is Best For Me?

Not sure which option suits you best? Let's chat and tailor a plan just for you! Schedule a free discovery call with me on our booking page. Together, we'll dive into your unique needs and craft a personalized game plan. Visit the "SCHEDULE" page now to find a time that works for you. Your journey to success starts with a conversation!

What If I Don't See a Date/Time I Prefer?

Don't see the perfect date or time? Your schedule is as unique as your goals, and I'm here to make it work for you! If you can't find a slot that suits you on my booking page, reach out to me directly. I'm more than happy to explore additional options and find a solution that fits seamlessly into your calendar. 

Do You Host Classes For Salons/Stylists?

Curious about on-site classes for your salon or group of stylists? I'm always thrilled to bring the learning experience to you! If you or your team is eager for a customized session, reach out via email. Let's explore the possibilities and tailor a class that suits your salon's unique needs.
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